FREQUENTLY ASKED QUESTIONS !

DELIVERY

How soon am I delivered?

Delivery times are approximately 10 to 17 working days with free standard delivery.

Can I track my order?

You can track your package using your order number and your email address by going to the Track order section on our website.

Is delivery free?

Shipping is free on all orders for a limited time.

PAYMENT

How do I know if my payment is secure?

When you buy online using your credit card, all of your information is entered into a secure SSL web page. Your information is then encrypted by SSL and sent directly to our payment service provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.

What payment methods are available?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. However, we do not accept cheques, money orders or bank transfers.

RETURNS

How do I request a return?

For any request for information, contact us on our support:
contact@grunge-cloting.com

If you would like more information about returns please refer to our Delivery and Returns

Are shipping costs covered?

All return postage and other charges are the responsibility of the customer.

Can I request a refund for the product?

You can submit a refund request on our support: contact@grunge-cloting.com